Users facing issues with login

Incident Report for Uniqode

Resolved

This incident has been resolved.
Posted Jul 26, 2022 - 00:06 PDT

Update

We are continuing to monitor for any further issues.
Posted Jul 26, 2022 - 00:05 PDT

Monitoring

At 1:30 am EST we started receiving reporting reports about users unable to login into the application dashboard. On further investigation, we found a misconfiguration with a scheduled infrastructure upgrade.
The issue was resolved at 2:15 am EST and all systems are now functional.
Posted Jul 26, 2022 - 00:05 PDT
This incident affected: Dashboard.